Cancellation & Refund Policy

01Before you buy

Lodose offers a demo call and a written proposal that pins down the scope before any purchase decision, so that refunds rarely need to arise at all.

Pre-publication checkthe legal entity name, address and registry details must be added by the company, and this text must be verified by legal counsel.

02No online sales

No online payment or instant subscription is sold through this website, so distance-sales style automatic refund flows do not exist here. Services start with a signed agreement.

03Principles

Cancellation and refund requests are evaluated by service type, the portion already performed and the terms of the agreement. Statutory rights of consumers, where applicable, are reserved.

Pre-publication checkany withdrawal/refund periods and conditions must be finalized with legal counsel against the company's contract templates.

04How to submit a request

Send your cancellation or refund request to info@thelodose.com together with your agreement and invoice details. Requests are answered in writing.